Start with what you’re noticing at home. Open a service for a short explanation, or follow the link for the full guide.
Crawl Space Encapsulation & Musty Odors
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Musty smells, damp insulation or high humidity can start below the house. We inspect ground moisture, air leaks and water entry before recommending a vapor barrier, sealing or HumidiGuard dehumidification.
Puddles after rain need a drainage plan. We look at how water enters and where it can discharge, then explain whether drainage or a Workhorse sump pump belongs in your repair.
Water at a wall-floor joint, damp walls and recurring leaks can have different causes. Your inspection guides the drainage and waterproofing recommendation.
Uneven floors, damaged joists and sticking doors are reasons to check the framing and supports. We inspect before recommending wood repairs, TerraPost supports or foundation work.
We install foam board and spray foam insulation. The plan explains where each material belongs and how moisture will be addressed alongside the insulation.
We provide crawl space repair, basement waterproofing and foundation services at homes in Matthews. Inspections take place at your property.
Matthews is part of our Charlotte service area. Visit that page for office information and coverage across the surrounding communities.
Matthews, North CarolinaOur service area. Inspections take place at your home.Explore on Google Maps
A guide for Matthews homeowners
Crawl Space & Water Problems in Matthews: What to Check Before Repairs
A repair plan needs to account for more than the space under your house. In Matthews, public drainage, floodplain requirements and the local permit process may also affect the next step.
Start with what you have noticed: where water appears, when a musty smell returns, or which part of the floor feels different. Then connect those observations with an inspection and the local resources below. These references help you ask specific questions before agreeing to a scope of work.
Water in Your Crawl Space: Public Drainage or Private Repair?
Matthews directs qualifying public-drainage concerns to 311 or 704-336-7600. If runoff appears to come from a street inlet or drainage system, report it to the town’s stormwater program. An inspection can separately identify repairs needed at your home.
Before your inspection, note when the water appears and take photographs after rain if you can do so safely. Explain whether the problem follows a short, heavy storm or builds over several wet days. That history gives your inspector a clearer starting point and gives the town useful context if public drainage is involved.
Crawl Space Encapsulation: Check Your Address for Flood Risk
Use the Mecklenburg floodplain map to look up your property before planning enclosure changes. Matthews has its own floodplain regulations. Ask how those requirements affect your proposed repair, especially when sealing or changing vents.
Bring the address-specific map information to your inspection. Ask the specialist to explain how the proposed vapor barrier, vent treatment and drainage plan fit together. The written recommendation should identify the moisture problem being addressed and flag any floodplain questions that need to be resolved before work begins.
Foundation & Floor-Joist Repairs: Confirm the Permit Path
Matthews directs building permits and inspections to Mecklenburg County LUESA. Before structural work starts, ask which permits and inspections your repair needs and who will arrange them. Keep that responsibility clear in your written scope.
If you have noticed a change in the floor, tell the inspector where it is and whether doors or wall finishes have changed too. Ask the estimate to distinguish repairs to damaged wood from added support. A useful scope also makes clear who handles permit applications, required inspections and any supporting design information.
French Drains & Downspouts: Plan Where the Water Goes
A drain needs a suitable discharge point. Matthews asks property owners to contact the Town Engineer before connecting a private drainage system to the public system. Raise this question when reviewing a French drain or downspout-extension plan.
Discuss the full route of the water, from the collection point to the outlet. Point out existing downspouts, drains and places where runoff collects. Ask the installer to show you the proposed discharge location and explain which connections or permissions must be checked before installation.
Experiences shared on our Charlotte location’s Google profile.
★★★★★Google
Jeremy, elijah (juice box) and Michael were great!! Crawl space looks amazing and work was done efficiently. They even played with my dog when they were out taking breaks. Allen the project...Read full review
Jeremy, elijah (juice box) and Michael were great!! Crawl space looks amazing and work was done efficiently. They even played with my dog when they were out taking breaks. Allen the project manager was very easy to work with as well. The entire team communicated every single day during the project and even before the work was started there were weekly updates. I would 100% recommend this company to anyone looking for crawl space work.
CD
Christopher D.Verified Google review · Charlotte, NC · Oct 2026
★★★★★Google
We’ve been using Crawl Space Brothers since 2022 to encapsulate our crawl space.
Devin D. has been our tech the last two times and we are so happy with his service and attention to detail....Read full review
We’ve been using Crawl Space Brothers since 2022 to encapsulate our crawl space.
Devin D. has been our tech the last two times and we are so happy with his service and attention to detail. Devin is a problem solver, has great disposition, patience and sense of urgency.
He’s worked late on Fridays to make sure our dehumidifier is left working properly, so we appreciate his dedication. We hope he continues growing within the company and in his career.
DA
Diego A.Verified Google review · Charlotte, NC · Oct 2026
★★★★★Google
Tommy came out to give me my free inspection and he was incredible. Super friendly, gave me great advice and recommendations (that didn’t feel like a sales pitch), and did exactly what was...Read full review
Tommy came out to give me my free inspection and he was incredible. Super friendly, gave me great advice and recommendations (that didn’t feel like a sales pitch), and did exactly what was asked of him. If we ever have any crawl space problems in the future, I will be requesting Tommy!
RM
Rachel M.Verified Google review · Charlotte, NC · Sep 2026
Why Choose Crawl Space Brothers
Crawl Space Brothers has helped homeowners since 2019. Your free inspection leads to custom-engineered recommendations and a written plan for your home.
A free inspection. A plan built for your home. Custom-engineered recommendations, a clear written estimate, and room to ask every question.
How much does crawl space repair cost in Matthews?
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Cost depends on the cause, access, affected area, and the work your home needs. Your free inspection leads to a written scope and price. No pressure to decide on the spot.
